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TopQM Warranty Process Field (Defective Parts and Problem Analysis) / NTF

Seminar-ID: 07-095

In this seminar we will discuss the topic that, in the use phase of products in the fieldmay deviate from the expected stateDepending on the incidentthe components or vehicle components identified as faulty are exchanged, and are requested by the manufacturer (OEM) or supplier for analysis.
process is referred to as a defective part analysis fieldWe teach them expertise in implementing the field effect analysis methodology in their work environment. 


  • Damage Analysis Field Tape (Partial Damage Analysis Field Band) 
  • The damage analysis processprocedure and findings 
  • Safe and unsafe processes / process dispersion and control 
  • NTF process (no trouble found) 
  • Problem solving processes 
  • Implementation in the company 
  • Evaluation and data collection 
  • Damage part analysis and NTF in the QM system 
  • Group work and exchange of experience 


Target Group

Employees (mwdfrom purchasingdevelopmentwarrantyquality assuranceproduction and sales of the automotive industry 

Customer benefit

TopQM-Systems has been working in the area of supplier management for well-known companies in the automotive industry since 2000. The experience gained in live customer projects – such as advanced quality planning, start of new series production, process acceptance, supplier audits, claims management and process optimization – directly flow into our TopQM Automotive Seminars and are continuously updated. We are very familiar with the requests and requirements of our customers and we will prepare you to handle series processes in an efficient and robust way!


Each participant receives a certificate of participation " TopQM Warranty Process Field (Defective Parts and Problem Analysis) / NTF"


No special prior knowledge is required.

Training documentation

Paper copy of TopQM-Systems seminar materials. 


1 day


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