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Field Failure Analysis - User Training (ID632)

Seminar-ID: 07-090

VDA licensed

Despite increased efforts in development and production processes aiming to provide customers with mature, robust and conforming product, deviations from the expected state can occur
when used in the eld. Depending on the type of complaint, the potentially nonconforming parts or automotive components are exchanged and can be requested for analysis by the manufacturer
(OEM) or by the supplier via the OEM. The VDA Volume Field Failure Analysis provides a comprehensive approach to identifying causes and was thoroughly revised in 2018. This two-day training presents the contents of the
current standard for implementation in the participants’ own organisation.

The focus is on teaching expert knowledge and competence to implement the eld failure analysis method in one’s own work environment. The sequence of the eld failure analysis process, concept and part analysis are of special interest. The
participants acquire knowledge about the NTF process, special processes and the problem solving process. In addition, planning the whole eld failure analysis process and organisational activities to implement and anchor the process in one‘s own
organisation are dealt with.

Concept and Methods
During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work environment with a particular focus on exchanging
experiences between participants and the trainer.

Target Group

Personnel from development, production, guarantees, quality assurance and sales in the automotive and supplier industry, who implement and further develop the damaged part analysis process.

Customer benefit

TopQM-Systems has been working in the area of supplier management for well-known companies in the automotive industry since 2000. The experience gained in live customer projects – such as advanced quality planning, start of new series production, process acceptance, supplier audits, claims management and process optimization – directly flow into our TopQM Automotive Seminars and are continuously updated. We are very familiar with the requests and requirements of our customers and we will prepare you to handle series processes in an efficient and robust way!


Upon successful completion of the knowledge test, participants will receive a VDA qualification certificate.

Retest will result in € 200,00 plus VAT or $ 200.00 (USD) per participant added to the invoice.

Training documentation

Paper copy of original VDA QMC / TopQM-Systems seminar materials.

Recommended literature: VDA Volume Field Failure Analysis not included, additional costs  $ 65,00 (USD)


2 days


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