Remote Audits

So-called “remote audits” refer to audits that are carried out remotely “completely” or only “partially”.
This audit method is permissible according to the current ISO19011: 2018 "Guideline for Auditing Management Systems".

The different definitions of terms and the procedure for carrying them out are described in detail in this guide. Due to the growing globalisation (remote locations), as well as the current impacts of the worldwide corona pandemic, we are seeing a growing demand for online audits.

We at TopQM-Systems have gained a lot of experience worldwide in performing remote audits in recent years. Here are some examples:

  • Execution of a remote audit as process audit in a production
  • AIAG CQI-9 metal manufacturing audit
  • Cleanliness audit in electronics production
  • ISO9001 plastic injection molding audit       

 

TopQM-Systems-Service "Global Remote-Audits"

 

Our FULL-Remote-Audit Capabilities:

 

Our PARTLY-Remote-Audit Capabilities:

  • ISO 9001 / ISO 14001 / ISO 45001 / ISO 50001 / ISO 13485 / IFS Food Audit
    • 70% Remote & 30% On-Site Audit
  • VDA6.3 Processaudit P1-P7
    • P1 Potential analysis (new supplier, new technology)
      • 70% - 100% Remote possible
    • P2 – P4 Product- and Process Development (Pre-series)
      • 70% - 100% Remote possible
    • P5 – P7 Production Process (Supplier, Serial Process, Customer Service)
      • 60% Remote & 40% On-Site Audit
    • P6       Manufacturing Process (only Serial Process)
      • 30% Remote & 70% On-Site Audit
    • P2 – P7 Pre-series + Production Process
      • 70% Remote & 30% On-Site Audit

 

Your Advantages

  • All audits are carried out by certified and approved TopQM-Systems lead auditors
  • Audit languages
       - German
       - English
       - Optional audit languages: French, CZ, Spanish, Korean, Chinese
  • Full and compliant audit reports
  • We recommend the following additional services for the remote audits to make the
       audits more effective:
       - Plausibility check and approval of the corrective actions by the lead auditor
       - Tracking implementation phase
       - Remote validation audits > as proof of effectiveness

 

Planning and procedure of a TopQM remote audit

    1. Preparation
        - Audit goals
        - Audit areas
        - Audit duration
        - Audit agenda


    2. Preparation
        - Technical communication (WiFi, IT, software)
        - Declaration of confidentiality for remote audit according to Europe Data Protection Guidelines


    3. Implementation
        - Opening interview
        - Document review
        - Virtual tour
        - Audit assessment
        - Final interview

   
     4. Audit report

        - Report creation
        - List of findings
        - Distribution


     5. Optional: plausibility check and approval of the corrective action list
         - Plausibility check only possible by the lead auditor
         - Approval of the corrective actions

 

     6. Optional: Tracking the implementation (OPL tracking)
        - OPL tracking during the implementation phase
        - Technical support and support
 

     7. Optional: Validation remote audit (proof of effectiveness)
        - Proof of the effectiveness of the corrective actions
       - Completion of the audit according to standards

 

To prepare any remote audit, you will receive the following documents from us:

• TopQM-Systems declaration of confidentiality

• Audit remote preparation checklist

• Technical requirements

• Preparation points through TopQM-Systems

• Preparation points by the customer

 

Extract of the ISO19011:2018

Auditing virtual activities and locations

Virtual audits are conducted when an organization performs work or provides a service using an on-line environment allowing persons irrespective of physical locations to execute processes (e.g. company intranet, a “computing cloud”). Auditing of a virtual location is sometimes referred to as virtual auditing. Remote audits refer to using technology to gather information, interview an auditee, etc. when “face-to-face” methods are not possible or desired.

Remote-Audit > Risk Evaluation

The feasibility of remote audit activities can depend on several factors (e.g. the level of risk to achieving the audit objectives, the level of confidence between auditor and auditee’s personnel and regulatory requirements).

Remote-Audit > Audit programme Objectives

At the level of the audit programme, it should be ensured that the use of remote and on-site application of audit methods is suitable and balanced, in order to ensure satisfactory, achieve-ment of audit programme objectives.

Selecting and determining audit methods

Audits can be performed on-site, remotely or as a combination. The use of these methods should be suitably balanced, based on, among others, consideration of associated risks and opportunities.