So-called “remote audits” refer to audits that are carried out remotely “completely” or only “partially”.
This audit method is permissible according to the current ISO19011: 2018 "Guideline for Auditing Management Systems".
The different definitions of terms and the procedure for carrying them out are described in detail in this guide. Due to the growing globalisation (remote locations), as well as the current impacts of the worldwide corona pandemic, we are seeing a growing demand for online audits.
We at TopQM-Systems have gained a lot of experience worldwide in performing remote audits in recent years. Here are some examples:
TopQM-Systems-Service "Global Remote-Audits"
- Audit goals
- Audit areas
- Audit duration
- Audit agenda
- Technical communication (WiFi, IT, software)
- Declaration of confidentiality for remote audit according to Europe Data Protection Guidelines
- Opening interview
- Document review
- Virtual tour
- Audit assessment
- Final interview
4. Audit report
- Report creation
- List of findings
5. Optional: plausibility check and approval of the corrective action list
- Plausibility check only possible by the lead auditor
- Approval of the corrective actions
6. Optional: Tracking the implementation (OPL tracking)
- OPL tracking during the implementation phase
- Technical support and support
7. Optional: Validation remote audit (proof of effectiveness)
- Proof of the effectiveness of the corrective actions
- Completion of the audit according to standards
• TopQM-Systems declaration of confidentiality
• Audit remote preparation checklist
• Technical requirements
• Preparation points through TopQM-Systems
• Preparation points by the customer
Auditing virtual activities and locations
Virtual audits are conducted when an organization performs work or provides a service using an on-line environment allowing persons irrespective of physical locations to execute processes (e.g. company intranet, a “computing cloud”). Auditing of a virtual location is sometimes referred to as virtual auditing. Remote audits refer to using technology to gather information, interview an auditee, etc. when “face-to-face” methods are not possible or desired.
Remote-Audit > Risk Evaluation
The feasibility of remote audit activities can depend on several factors (e.g. the level of risk to achieving the audit objectives, the level of confidence between auditor and auditee’s personnel and regulatory requirements).
Remote-Audit > Audit programme Objectives
At the level of the audit programme, it should be ensured that the use of remote and on-site application of audit methods is suitable and balanced, in order to ensure satisfactory, achieve-ment of audit programme objectives.
Selecting and determining audit methods
Audits can be performed on-site, remotely or as a combination. The use of these methods should be suitably balanced, based on, among others, consideration of associated risks and opportunities.